Privacy Policy

Last Updated: June 13, 2026

Auxilium ("we," "us," or "our") respects your privacy and is committed to protecting the information you provide while using our website and services. This Privacy Policy explains how we collect, use, share, and protect your information, and describes your rights regarding that information.

This policy applies to all visitors ("Visitors," "you," or "your") and registered users ("Authorized Customers") of our website at https://auxiliumisa.com (the "Site") and related services (collectively, the "Services"). By accessing or using the Site or Services, you agree to this Privacy Policy.

1. Consent

By using our Site or Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw consent at any time using the opt-out procedures described in Section 8.

2. Information We Collect

A.Personally Identifiable Information (PII)

We may collect information that identifies or can reasonably be linked to you, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Video submissions, photos, or headshots you provide

  • Any other information you submit through forms, chat, or communications with us

B. Information Collected Automatically

When you use the Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device and operating system information

  • Pages visited, links clicked, and time spent on the Site

  • Referring/exit pages

  • Cookie and similar tracking data (see Section 5)

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our Services

  • Respond to inquiries and communicate about your account or requests

  • Send marketing and promotional communications, where permitted

  • Personalize your experience on the Site

  • Analyze usage trends to improve the Site and Services

  • Detect, prevent, and address fraud, security, or technical issues

  • Comply with legal obligations

4. How We Share Information

We do not sell your personal information for monetary consideration. We may share information as follows:

  • Service Providers: With vendors who perform services on our behalf, such as CRM platforms (e.g., GoHighLevel), email/SMS delivery providers, analytics providers, and hosting providers. These providers are authorized to use your information only as necessary to provide services to us.

  • Legal Requirements: When required by law, subpoena, court order, or governmental request, or to protect the rights, property, or safety of Auxilium, our users, or others.

  • Business Transfers: In connection with a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction.

  • With Your Consent: For any other purpose disclosed to you at the time of collection, with your consent.

  • Aggregated/De-identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Site, understand usage, and support marketing efforts. These may include:

  • Essential cookies – required for core Site functionality

  • Analytics cookies – help us understand how visitors use the Site (e.g., Google Analytics)

  • Advertising/marketing cookies – used to deliver and measure relevant ads, including pixels from platforms such as Meta (Facebook) or Google Ads

You can control or disable cookies through your browser settings. Disabling cookies may affect Site functionality. Where required by law, we will provide additional cookie consent controls.

6. Communications & Marketing (SMS, Email, Phone)

By providing your contact information and submitting a form on our Site, you consent to receive communications from us, including:

  • Emails

  • Text messages (SMS/MMS), which may be sent using automated technology

  • Phone calls, including by auto-dialer or with pre-recorded/artificial voice messages

Consent is not a condition of any purchase or service. Message and data rates may apply, and message frequency may vary.

How to opt out:

  • Email: click "unsubscribe" in any marketing email

  • SMS: reply "STOP" to any text message to opt out, or "HELP" for assistance

  • Phone/Other: contact us using the information in Section 11

Opting out of marketing communications does not affect transactional, service-related, or legally required communications (e.g., responses to your direct inquiries).

7. Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements, after which it is securely deleted or anonymized.

8. Your Privacy Rights

A. General Rights (All Users)

Subject to applicable law, you may:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Opt out of marketing communications (see Section 6)Requests can be submitted to:

To exercise these rights, contact us using the information in Section 11. We may need to verify your identity before fulfilling certain requests.

B. California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what categories of personal information we collect, use, and disclose

  • Request access to and deletion of your personal information

  • Opt out of the "sale" or "sharing" of personal information (we do not sell personal information for money; certain advertising cookies/pixels may constitute "sharing" under CCPA, which you can limit via your browser/cookie settings or by contacting us)

  • Not be discriminated against for exercising these rights

To submit a request, contact us using the information in Section 11. We will respond within the timeframes required by law.

C. Other State Privacy Laws

If you reside in a state with a comprehensive privacy law (e.g., Virginia, Colorado, Connecticut, Utah), you may have similar rights to access, correct, delete, and opt out of certain processing. Contact us to exercise these rights.

9. Children's Privacy

Our Site and Services are not directed to, and are not intended for use by, anyone under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a minor, we will take steps to delete it.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

12. Governing Law

This Privacy Policy is governed by the laws of the State of Arizona, without regard to conflict-of-law principles. Any disputes arising from this policy will be resolved in the state or federal courts located in Arizona, subject to the dispute resolution provisions in our Terms and Conditions.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy. ShareContent